Returning Moremay Products (Right of Withdrawal)

If you’re not happy with your Moremay products, you can return them within 14 days of delivery under the Consumer Rights Act of 30 May 2014. Here’s what you need to know:

• Inform Moremay Cosmetics of your intent to return the products within 14 days of delivery by emailing [email protected]
• You’ll receive a full refund for the cost of the products.
• Return the products to Moremay Cosmetics at Sienkiewicza 37, 02-200 Malbork within 14 days of your withdrawal notice. Moremay Cosmetics may withhold your refund until they receive the returned products.
• You’re responsible for any decrease in value of the products due to handling them beyond what’s necessary to establish their nature, characteristics, and functionality.
• Products must be returned in their original packaging, with all labels, instructions, and protective materials intact. The packaging box must remain unopened.
• You won’t be able to return products that have been removed from their packaging for hygiene reasons.